Privacy Policy
Last updated: September 2026
1. Who we are
LovingTheGift.com is operated by a small independent business based in Romford, Essex, UK. We sell crystals, gemstones, fossils, minerals, incense, and spiritual and religious gifts — online and wholesale. You can contact us via the Enquire page.
2. What data we collect
We only collect personal data you voluntarily provide to us, which may include your name and email address (when you contact us or sign up to our mailing list), your message content (when you use our contact or enquiry form), your phone number (if you choose to provide it), and basic usage data collected automatically by analytics tools.
3. How we use your data
We use your data to respond to your enquiries and messages, send you newsletters or updates you have opted into, process wholesale or trade enquiries, and improve our website and services. We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
4. Legal basis for processing (UK GDPR)
We process your data on the basis of your consent (e.g. mailing list sign-up) or our legitimate interest in responding to your enquiries. You may withdraw consent at any time by contacting us.
5. Cookies and analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. These tools collect anonymised data such as pages visited, time on site, and device type. You can opt out of analytics cookies via your browser settings or a cookie consent banner if displayed.
6. Third-party services
Our site may contain links to third-party websites (such as our eBay store, YouTube, or Vimeo). We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies separately.
7. Data retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are kept for up to 12 months.
8. Your rights
Under UK GDPR you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing, withdraw consent at any time, and lodge a complaint with the ICO (ico.org.uk). To exercise any of these rights, please contact us via the Enquire page.
9. Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data in transit.
10. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
Questions? Contact us here or see our Terms of Use.